Do you guarantee your price?
Yes. We stand by the number we quote you along with the description of the work in your home. The only way your proposal price will change after the contract is signed is if you add/delete work or if we demo your walls and there are unforeseen elements which are out of code and must be acknowledged.
What forms of payment do you accept?
We accept checks, Visa, Mastercard, American Express, and Discover (for a portion of your project) – please ask for details.
Are you an EPA Certified Renovator?
Yes. We are EPA certified and our renovator number is NAT-69391-1
How long have you been in business and are you licensed?
We officially became Ohana Construction Inc. in 2005 and decided to open our specialty division, Wiki Wiki kitchen & bath in 2011. Our MN license number is BC580521.
Do you use subcontractors?
A very common question for us is, “Do you do all your work?” We do some, but not all. Most remodeling projects involve the use of subcontractors due to licensing requirements, electricians and plumbers for example are required to be licensed and insured by the state and are the only ones who can legally pull the proper permits required. Other elements of a job that we use subcontractors on will vary depending on the scope of work. We will discuss the details of your project with you prior to the start of work.
All of our subcontractors must share the same values and principles as we do because they are an extension of our business, we have established long term relationships with most of our specialty subcontractors. They are professionals who are very good at what they do and ensure that the work is done right the first time! By using people who specialize in their area of work, we are able to be more efficient, ensure consistency, and have a high level of quality control, thus, saving our client’s time and money throughout the course of a project.
Can you provide me with an insurance certificate?
What is your payment schedule?
We require a down payment at proposal acceptance to hold your place in our schedule. After that, progress payments are made at various points throughout the project, with the final payment due at project completion. The actual payment amounts and times are agreed upon and in your contract.
Why are bid prices so different?
“I have three different estimates, and the prices vary greatly. Why?” There are a number of different factors that go into pricing a remodeling project. First off, be sure that every estimate has the same scope of work. If the estimates are vague and you cannot interpret that information, go back to the contractor for clarification in writing. Second, the level of service given by a contractor greatly affects the cost. If a contractor spends lots of time assisting in picking out materials, attending to every detail, and taking care of all the little extras, so you don't have to, it will cost a little extra. Third, when a contractor carries all the proper and required insurances/licenses, his/her prices will be higher than one who does not. Last but not least, quality of work, hard to show in a written estimate, is also a factor in costs. Checking references and visiting your potential contractor’s previous jobs can help determine the quality of work a contractor provides.
How do you protect my home?
We strive to keep your home as clean as we can throughout the remodeling process as we know how stressful an out of commission room along with a mess can be! We employ a variety of dust containment procedures to keep your home as clean as possible during construction. Plastic sheathing/cloth tarps are used in all doorways and floors in the work area -to contain the dust during demolition. We also use air scrubbers to filter the air as we work when necessary.
From start to finish, Ohana Home & Design helped our family go through our full kitchen remodel. The entire process was not only thorough and well thought out, it was executed flawlessly. They thought of everything including setting us up with a temporary kitchen so we could continue to cook at home vs forcing us to eat take out every…Read More
Maggie and Ryan are amazing people! We wanted to do a major remodel, combining our kitchen, dining room and living room into one big area. They listened to our needs, we’re thoughtful in their suggestions, and we’re patient until we all agreed the design was perfect. They were also very accommodating when changes were needed last minute. The contractors they…Read More
This was a huge job. Ryan ripped out our kitchen down to the studs and started over. Their design capabilities are fantastic, yet they happily submitted to our own choices on the few occasions that we had other ideas. As part of the project, our entire HVAC system and water heaters needed to be replaced, and all was handled flawlessly…Read More
We’ve used Ohana in the past to install a new deck. They were amazing then, and amazing now. Maggie and Ryan seem like family to us, and I think it’s because they make you feel as important as a family member. They truly care about their customers. From start to finish the kitchen remodel went extremely well, and we never…Read More
Maggie and Ryan are fantastic to work with. Maggie found a smart way for us to get exactly what we needed out of our renovation after we’d been told by other builders we’d have to give some things up. Both the design and the execution were excellent, and Ohana continues to be responsive to any questions that come up even…Read More
They did a great job! Their attention to detail and personal involvement every step of the way meant a lot to us. The job was completed in the time they said it would. The people they had working for them were not only competent, but courteous and clean as well. Ryan and Maggie were very helpful in helping to design…Read More
We are very particular and a stickler for detail – Ohana does not disappoint. From start to finish they had every detail perfect. The project was completed as scheduled and spot on to budget. The result – we couldn’t be more pleased with our new kitchen. It’s an amazing experience to work in a kitchen that is as thoughtfully in…Read More
Ryan came out and gave us an estimate on behalf of Ohana Construction to take out an old deck and construct a new one. Many of the planks that were visible on the surface were rotting. We were definitely way overdue for a replacement. However, when they began to remove the old one, they determined that the foundation and footings were…Read More
Overall, we had a great experience. Ryan and Maggie are very, very organized and detailed, they outlined each phase of the project and provided updates for the week ahead and what to expect. Payment milestones were clearly laid out, sub-contractors were courteous and prompt, they even had a professional cleaning crew come out after the project to do a thorough…Read More
Ohana Construction is very thorough and efficient from beginning to end when tackling my remodel job. I was very impressed with their attention to detail, staying on task and sticking within the budget. The subcontractors were very reliable and completed each task on schedule, allowing the kitchen remodel project to be completed in a timely manner. The workmanship and oversight…Read More