Do you guarantee your price?
Yes. We stand by the number we quote you along with the description of the work in your home. The only way your proposal price will change after the contract is signed is if you add/delete work or if we demo your walls and there are unforeseen elements which are out of code and must be acknowledged.
What forms of payment do you accept?
We accept checks, Visa, Mastercard, American Express, and Discover (for a portion of your project) – please ask for details.
Are you an EPA Certified Renovator?
Yes. We are EPA certified and our renovator number is NAT-69391-1
How long have you been in business and are you licensed?
We officially became Ohana Construction Inc. in 2005 and decided to open our specialty division, Wiki Wiki kitchen & bath in 2011. Our MN license number is BC580521.
Do you use subcontractors?
A very common question for us is, “Do you do all your work?” We do some, but not all. Most remodeling projects involve the use of subcontractors due to licensing requirements, electricians and plumbers for example are required to be licensed and insured by the state and are the only ones who can legally pull the proper permits required. Other elements of a job that we use subcontractors on will vary depending on the scope of work. We will discuss the details of your project with you prior to the start of work.
All of our subcontractors must share the same values and principles as we do because they are an extension of our business, we have established long term relationships with most of our specialty subcontractors. They are professionals who are very good at what they do and ensure that the work is done right the first time! By using people who specialize in their area of work, we are able to be more efficient, ensure consistency, and have a high level of quality control, thus, saving our client’s time and money throughout the course of a project.
Can you provide me with an insurance certificate?
What is your payment schedule?
We require a down payment at proposal acceptance to hold your place in our schedule. After that, progress payments are made at various points throughout the project, with the final payment due at project completion. The actual payment amounts and times are agreed upon and in your contract.
Why are bid prices so different?
“I have three different estimates, and the prices vary greatly. Why?” There are a number of different factors that go into pricing a remodeling project. First off, be sure that every estimate has the same scope of work. If the estimates are vague and you cannot interpret that information, go back to the contractor for clarification in writing. Second, the level of service given by a contractor greatly affects the cost. If a contractor spends lots of time assisting in picking out materials, attending to every detail, and taking care of all the little extras, so you don't have to, it will cost a little extra. Third, when a contractor carries all the proper and required insurances/licenses, his/her prices will be higher than one who does not. Last but not least, quality of work, hard to show in a written estimate, is also a factor in costs. Checking references and visiting your potential contractor’s previous jobs can help determine the quality of work a contractor provides.
How do you protect my home?
We strive to keep your home as clean as we can throughout the remodeling process as we know how stressful an out of commission room along with a mess can be! We employ a variety of dust containment procedures to keep your home as clean as possible during construction. Plastic sheathing/cloth tarps are used in all doorways and floors in the work area -to contain the dust during demolition. We also use air scrubbers to filter the air as we work when necessary.
From the moment we met to discuss our goals until the time that we did the final walk-through, Ryan and Maggie held our hands and allowed us to be as independent as we wanted to be, and at the same time, as dependent as we wanted to be. Having worked with other design-build contractors before, I can say that Ohana…Read More
Ohana did a complete kitchen remodel for us. We had a fantastic experience. They were very tactful in helping us select the right layout, materials, and finishes. They let us make the original selections and, upon our request, gave us suggestions to improve our selections. Many times they found materials that looked better, but were less expensive than our choices.…Read More
Ohana Construction is very thorough and efficient from beginning to end when tackling my remodel job. I was very impressed with their attention to detail, staying on task and sticking within the budget. The subcontractors were very reliable and completed each task on schedule, allowing the kitchen remodel project to be completed in a timely manner. The workmanship and oversight…Read More
They helped navigate us through our entire remodel process and the subcontractors they used on our project were great! We did a complete kitchen remodel and a small master bathroom remodel. Both rooms were gutted and brought back to life. Everyone was very good at listening to our ideas and helping to translate them into good remodel designs that were…Read More
Working with Ohana was a great experience. They are friendly and professional and were very willing to work within my budget. My new kitchen is beautiful and functional. I was very nervous about a complete kitchen remodel – I had heard lots of horror stories and have not had great success with past remodel projects, but Ohana put me at…Read More
Met with Ryan and the cabinet designer to come up with concepts for our kitchen and spare room we wanted to turn into a bar. Ohana used computer designs to come up with the bar and new cabinets. They continued to follow up as the work progressed giving us dates that would fit our schedule. All work was completed to…Read More
They did a great job! Their attention to detail and personal involvement every step of the way meant a lot to us. The job was completed in the time they said it would. The people they had working for them were not only competent, but courteous and clean as well. Ryan and Maggie were very helpful in helping to design…Read More
Ryan came out and gave us an estimate on behalf of Ohana Construction to take out an old deck and construct a new one. Many of the planks that were visible on the surface were rotting. We were definitely way overdue for a replacement. However, when they began to remove the old one, they determined that the foundation and footings were…Read More
We completed the remodeling of our kitchen in June 2015. We would highly recommend the Ohana team for any kind of remodeling work. The team was extremely respectful, on time, on point, always completing the job above expectations. What we liked the most about the Ohana team is that they always put the customer preferences first, but at the same…Read More
Ohana Construction helped us design and oversee the construction of a new bathroom. The best things about working with them are that they “get” what you want, guide you through the process, and have wonderful follow through, staying in touch even after the project was finished. It is not that there are no glitches, it is that they fix them…Read More