Frequently Asked Questions

Do you guarantee your price?

Yes.  We stand by the number we quote you along with the description of the work in your home.  The only way your proposal price will change after the contract is signed is if you add/delete work or if we demo your walls and there are unforeseen elements which are out of code and must be acknowledged.

What forms of payment do you accept?

We accept checks, Visa, Mastercard, American Express, and Discover (for a portion of your project) – please ask for details.

Are you an EPA Certified Renovator?

Yes.  We are EPA certified and our renovator number is NAT-69391-1

How long have you been in business and are you licensed?

We officially became Ohana Construction Inc. in 2005 and decided to open our specialty division, Wiki Wiki kitchen & bath in 2011.  Our MN license number is BC580521.

Do you use subcontractors?

A very common question for us is, “Do you do all your work?”  We do some, but not all.  Most remodeling projects involve the use of subcontractors due to licensing requirements, electricians and plumbers for example are required to be licensed and insured by the state and are the only ones who can legally pull the proper permits required.  Other elements of a job that we use subcontractors on will vary depending on the scope of work.  We will discuss the details of your project with you prior to the start of work.

All of our subcontractors must share the same values and principles as we do because they are an extension of our business, we have established long term relationships with most of our specialty subcontractors.  They are professionals who are very good at what they do and ensure that the work is done right the first time!  By using people who specialize in their area of work, we are able to be more efficient, ensure consistency, and have a high level of quality control, thus, saving our client’s time and money throughout the course of a project.

Can you provide me with an insurance certificate?

Of course!

What is your payment schedule?

We require a down payment at proposal acceptance to hold your place in our schedule.  After that, progress payments are made at various points throughout the project, with the final payment due at project completion.  The actual payment amounts and times are agreed upon and in your contract.

Why are bid prices so different?

“I have three different estimates, and the prices vary greatly. Why?”   There are a number of different factors that go into pricing a remodeling project.  First off, be sure that every estimate has the same scope of work.  If the estimates are vague and you cannot interpret that information, go back to the contractor for clarification in writing.  Second, the level of service given by a contractor greatly affects the cost.  If a contractor spends lots of time assisting in picking out materials, attending to every detail, and taking care of all the little extras, so you don't have to, it will cost a little extra.  Third, when a contractor carries all the proper and required insurances/licenses, his/her prices will be higher than one who does not.  Last but not least, quality of work, hard to show in a written estimate, is also a factor in costs.  Checking references and visiting your potential contractor’s previous jobs can help determine the quality of work a contractor provides.

How do you protect my home?

We strive to keep your home as clean as we can throughout the remodeling process as we know how stressful an out of commission room along with a mess can be!  We employ a variety of dust containment procedures to keep your home as clean as possible during construction.  Plastic sheathing/cloth tarps are used in all doorways and floors in the work area ­­­-to contain the dust during demolition.  We also use air scrubbers to filter the air as we work when necessary.

A fantastic job throughout the process

I’ve worked with a number of contractors over the past year, and Ohana Construction was by far the best.  Ryan and Maggie gutted and redid a bathroom on the third floor of my 1880’s condo.   Their bid was in the same range as the others I received on the project, and they did a fantastic job throughout the process, from helping me…

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Ohana’s design and attention to detail are outstanding

We are happy to highly recommend Ohana Construction for any remodeling project. We remodeled the kitchen and replaced the existing brick fireplace hearth with black granite in the living room that is inlaid into the existing floor. There were no surprises as the project stayed on schedule and within budget. Ohana also took responsibility for things they did not have…

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The entire experience with Ohana Construction was outstanding!

They helped navigate us through our entire remodel process and the subcontractors they used on our project were great! We did a complete kitchen remodel and a small master bathroom remodel. Both rooms were gutted and brought back to life. Everyone was very good at listening to our ideas and helping to translate them into good remodel designs that were…

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A very impressive and positive experience

Overall, we had a great experience.  Ryan and Maggie are very, very organized and detailed, they outlined each phase of the project and provided updates for the week ahead and what to expect.  Payment milestones were clearly laid out, sub-contractors were courteous and prompt, they even had a professional cleaning crew come out after the project to do a thorough…

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The job was completed on time and was true to estimate.

Contacted several companies to complete a partial finish to our basement and turn a section into a workout room. Ohana was not only the most fair priced, but did an excellent job in providing us with a professional experience. They worked with us to ensure that all details we accounted for and that we would be completely satisfied before any…

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I paid less than I had anticipated because this is an HONEST company.

Ryan came out and gave us an estimate on behalf of Ohana Construction to take out an old deck and construct a new one. Many of the planks that were visible on the surface were rotting. We were definitely way overdue for a replacement. However, when they began to remove the old one, they determined that the foundation and footings were…

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Absolutely problem-free

What a  GREAT company.  Husband and wife (contractor and designer) provided professional guidance, installation, design, and handholding throughout a process that was minimally stressing.  Absolutely problem free. Ohana works with several crews, so anytime there was a glitch or additional need, there was another subcontractor ready to step in immediately, resulting in NO delays from the mapped out schedule. Ryan…

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Ohana Construction is leap years away from their competition

From the moment we met to discuss our goals until the time that we did the final walk-through, Ryan and Maggie held our hands and allowed us to be as independent as we wanted to be, and at the same time, as dependent as we wanted to be. Having worked with other design-build contractors before, I can say that Ohana…

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They could not have been more attentive!

This was a huge job.  Ryan ripped out our kitchen down to the studs and started over.  Their design capabilities are fantastic, yet they happily submitted to our own choices on the few occasions that we had other ideas.  As part of the project, our entire HVAC system and water heaters needed to be replaced, and all was handled flawlessly…

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Very thorough and efficient from beginning to end

Ohana Construction is very thorough and efficient from beginning to end when tackling my remodel job. I was very impressed with their attention to detail, staying on task and sticking within the budget. The subcontractors were very reliable and completed each task on schedule, allowing the kitchen remodel project to be completed in a timely manner. The workmanship and oversight…

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